Why Does Life360 Show “No Network or Phone Off”? [Find Answers Here]

by Lorena Keller

Updated on 2024-08-20

431 views

5min read

Seeing the error message “No network or Phone off” under a member name on Life360 Circle simply means the corresponding member’s device is off or its internet service is out of coverage and other members of the Circle can’t access the real-time location of that member on Life360. However, the error prompt “No network or Phone off” can occur by mistake. Well, in this case, something must be wrong. In this guide, we will run through the reasons why your device could display the underlying issue and the best way to resolve it.

Part 1. Why Does Life360 Say No Network or Phone Off?

Some of the possible reasons why you may encounter “Life360 no network or phone off” issue are listed below:

  • Phone is in Airplane Mode.
  • System glitches.
  • Unstable internet services.
  • Outdated Life360 app.
  • Disabled location services.
  • Phone is turned off.

Part 2. Does Life360 Work When It Shows No Network or Phone Off?

No, Life360 doesn’t. Once the Life360 app displays your phone is off or you’re out of network, it automatically stops reporting your real-time GPS data to designated members of your Circle while your last location will be shown.

Part 3. How to Fix Life360 No Network or Phone Off

In this section, we will look at the basic and advanced fixes that you can use to resolve “no network or phone off” issue on Life360 without spending a dime. Check and apply one or more from the list.

Quick Fix: Ensure Phone is ON

Ensuring that your device is ON is the quickest measure to fix “No network or Phone off” issue on Life360. It’s possible that your phone is off due to a drained battery but you don’t realize it. If your phone screen is black and doesn’t react to your operations, simply charge your phone and then the issue is solved.

Further Fixes: Try These Fixes When Phone is ON

In case your device is on, follow one of the following advanced fixes:

Fix 1. Check or Refresh Network Connection

Checking your network to see if there’s a problem with it is a useful fix. To implement this, here are some pro tips to apply:

  • Switch your internet service source from WiFi to Cellular or vice versa.
  • Change network service provider, for instance,  if you use T-Mobile and the underlying issue occurs, you can switch to AT & T.
  • Contact your network service provider and relay your complaint.
  • Turn on Airplane mode and then off to refresh the network connection.

Fix 2. Reboot Phone

Rebooting your phone can also be helpful in fixing Life360 “No network or phone off” issue. It helps you to refresh your device by eliminating bugs, glitches and other temporary issues that might cause the error. Below, we have the guide for the two most popular phone operating systems. Check and follow the guide that corresponds with your type of phone.

iPhone

    • Open Settings on your phone.
    • Hit General.
    • Now, head to the bottom of the screen and click on Shut Down to turn off your phone.
    • After a while, you should hold down the power key(top/side button) to restart the phone and the underlying issue should be gone.

restart iPhone | No Network or Phone Off Life360

Android

    • Press down the Power button until your device shows the power screen.
    • Drag the appropriate slider to restart and wait for your device to come up.

restart Android | No Network or Phone Off Life360

Fix 3. Update Life360

To catch up with the most recent features from Life360 and prevent errors like “no network or phone off” from popping up on your Life360 profile, keeping your app up to date is very important. You can update your Life360 app by following the steps below:

    • Launch App Store (for iOS) or Google Play Store (for Android) on your device.
    • Input Life360 in the search field and click on the corresponding icon.
    • After that, click on the Update icon to install the latest version of the app on your device.

Update Life360 | No Network or Phone Off Life360

External Tip: How to Stop Sharing Location on Life360 without Notifying

A quick yet effective way to stop sharing your real-time location with your Life360 Circle’s members is by employing the services of a location spoofing tool like iWhere iPhone Location Changer. iWhere enables you to share a fake location on Life360 without notifying any member of your Circle, thus your real location isn’t shared. Besides helping you to modify your real-time GPS, iWhere also offers other advanced features including Joystick Mode, One-Stop Mode and Multi-Stop Mode for your to create fake routes.

Key Features

  • Change your real-time GPS on Life360 and other apps within 3 steps.
  • Designed with an interactive UI which makes it super easy to get started with little or no effort.
  • Suitable for gamers looking for a professional tool to alter their GPS on Pokemon GO and other AR games.
  • Use the global search feature to conveniently find your desired destination.

Steps to Stop Sharing Location on Life360 without Notifying Using iWhere

Install and run iWhere on your computer and use the following instructional guide to alter your iPhone GPS details for Life360:

Step 1: Once the software dashboard appears, check the box for terms and conditions, then click on Start.

click Start | No Network or Phone Off Life360

After that, connect your iPhone to the computer using a trustworthy USB cable. Should you receive an authentication prompt on your screen, click on Trust to proceed.

trust computer | No Network or Phone Off Life360

Step 2: Once the software detects your connection, click on Modify Location from the GPS options displayed.

click Modify Location | No Network or Phone Off Life360

Step 3: Now, iWhere will quickly scan your device for your present location and then display it on a map interface. Navigate to the left side of the screen and input the new location you want to use on your device. After that, click on Confirm Modify to validate your action and iWhere will switch your iPhone location to the newly selected region. This way, your location on Life360 will be changed to the new region.

click Confirm Modify | No Network or Phone Off Life360

Conclusion

There you go with why your Life360 could display “No network or Phone off” error to members of a Circle and how to fix it. Select the solution that’s easiest for you and implement it. In case you need to alter your location on Life360 for hiding your real location without notifying anyone, then iWhere iPhone Location Changer should be your go-to tool. The software changes your iOS location to any region of your choice discreetly.

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